Frequently Asked Questions
Everything you need to know about our authentic Italian pastries and delivery.
How do you ensure the freshness of my order during shipping?
We use specialized temperature-controlled packaging and express shipping to ensure your pastries arrive in perfect condition, maintaining the same quality as if they just left our oven.
Do you offer gluten-free or vegan options?
Yes, we have a curated selection of traditional Italian treats modified for dietary restrictions. Please check the 'Dietary' section on our menu for specific gluten-free and vegan labels.
What is the shelf life of your cannoli and cakes?
Most of our pastries are best enjoyed within 2-3 days of delivery. We recommend storing cream-filled items in the refrigerator immediately upon arrival.
Can I schedule a delivery for a specific date or event?
Absolutely. During checkout, you can select a preferred delivery date. We recommend choosing a date 24 hours prior to your event to account for any shipping carrier delays.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full replacement or refund.
Do you ship nationwide?
We currently offer shipping to most states. Some highly delicate items may have restricted shipping zones to guarantee they arrive fresh and intact.